The Catalyst Operational Diagnostic: Your Roadmap to Scalable Growth

“You can’t manage what you can’t see.”

Most growing companies don’t fail because they lack talent or vision; they fail because their operational drag eventually outweighs their momentum. The result you see in this report is the first step in identifying exactly where that friction is hiding.

What is this Diagnostic?

The Catalyst Operational Diagnostic is a data-driven assessment of your company’s internal “nervous system.” We evaluate your business across our 7 Pillars of Operational Excellence (The Catalyst Ops Framework) to determine your current maturity level and identify the specific bottlenecks preventing you from scaling efficiently.

The 7 Pillars Evaluated:

1. FlowOps (Workflow): How work moves through your business. Are there clear handoffs, or is everything a “fire drill”?

2. TechOps (Systems): Is your software stack connected, or are you running 18 disconnected tools that guarantee blind spots?

3. SmartOps (AI/Data): Are you leveraging automation and AI to handle the heavy lifting, or is your team bogged down in manual admin?

4. PeopleOps (Team): Do you have the right roles for today’s volume, and a clear plan for who to hire next?

5. ServiceOps (Delivery): Is your customer experience standardized and repeatable, or does it depend on “heroics” from your staff?

6. SalesOps (Revenue): Is your sales process a predictable engine or a series of ad-hoc wins?

7. IntegrationOps (Unity): Are your people, technology, and assets talking to each other in real-time?

How to Read Your Results

The report breaks your business down into three key zones:

• 🔴 The Risk Zone (Score 0-40%): Areas where operations are breaking. These are your immediate priorities that are costing you money and causing staff burnout.

• 🟡 The Friction Zone (Score 41-75%): Functional but fragile. These areas will “break” the moment you try to double your volume.

• 🟢 The Optimization Zone (Score 76-100%): Scalable assets. These are your strengths that can be further leveraged with AI and automation (SmartOps).

What This Does For You (The Value)

1. Ends “Management by Guessing”

Instead of wondering why projects are late or why the team is stressed, this report gives you the data to say: “Our FlowOps intake is broken, and our TechOps isn’t tracking handoffs.”

2. Prioritizes Your Investment

Don’t waste money on a new CRM if your internal workflow is the problem. This diagnostic tells you which “Ops” solution to implement first to get the highest ROI.

3. Provides a Scalability Blueprint

We model what your labor cost and capacity should look like at your next revenue milestone. This report is your “hiring and systems” budget for the next 12–18 months.

From Insight to Action

This report is not a static document; it is a living roadmap. Once we’ve identified your gaps, we move into the Catalyst Implementation Phase:

• Audit & Strategy: We dive deeper into the red zones.

• System Blueprint: We design the “Future State” of your workflow.

• Implementation: We build the triggers, integrations, and automations.

• Adoption: We train your team so the new system actually sticks.

Your diagnostic results are the starting line. Are you ready to remove the friction?